Jake Moore

University of Arizona — Tucson, Arizona

• Bachelor of Science in Business Administration — Majors: Management Information Systems & Business Analytics
• GPA: 3.7
• Honors: LaSalle Chen Scholarship, Business Analytics Award, Eller Grant, Dean's List with Distinction
• Relevant Coursework: Statistical Inference in Management, Introduction to Data Science, Programming Fundamentals for Business Analytics, Database Management Systems

Honeywell Aerospace — Phoenix, AZ

• Contributed to the implementation and rollout of Digital Thread and AI-enabled engineering applications through technical documentation, application testing, deployment workflows, and process automation.
• Collaborated with engineering and IT teams to coordinate technical requirements, document installation and user workflows, validate application packages, and support continuous-improvement initiatives.

Roche Tissue Diagnostics — Eller Office of Partnerships (Immersion Project), Tucson, AZ

• Mapped cross-functional workflows to identify communication bottlenecks affecting project readiness and turnaround.
• Developed a resource-planning and staffing approach to allocate specialized and core-team capacity across concurrent projects, improving visibility into cross-project demand.
• Recommended process automation and resource-request reporting improvements for internal teams to implement, targeting reductions in manual effort and turnaround time.

ALKEME Insurance — Eller Office of Partnerships (Immersion Project), Tucson, AZ

• Mapped operational workflows across sales, account management, HR, IT, and communications to evaluate staffing needs, scalability, and service delivery efficiency.
• Evaluated process standardization, automation, and AI use-case opportunities, delivering an optimized staffing framework to support growth, resource allocation, and organizational efficiency.

University Information Technology Services — Tucson, AZ

• Provided in-person and remote technical support to students, faculty, and staff across academic and enterprise systems, troubleshooting hardware, software, and network issues in a high-volume environment.
• Installed and configured Crestron and Extron control systems, including touch panels, control processors, occupancy sensors, PoE devices, and relay-based integrations.
• Trained new hires and developed ServiceNow dashboards by cleaning and restructuring legacy data, improving documentation, data accuracy, and team visibility.

Wilsonville High School — Wilsonville, OR

• Mentored a group of diverse young athletes, helping aid their athletic and personal development.
• Managed practice schedules, drills, and game strategies, ensuring efficient use of time and resources.
• Led fundraising efforts for the youth football program, securing sponsorships within the local community.