Profile
Detail-oriented Business Analytics and Management Information Systems student at the University of Arizona's Eller College of Management with hands-on experience in data engineering, visualization, and statistical analysis. Demonstrated technical expertise through ServiceNow dashboard development and data cleaning projects, while maintaining a 4.0 GPA. Proven track record of leadership and problem-solving through technical support roles. Skilled in Python, R, SQL, and Tableau, with experience in transforming complex data into actionable insights. Seeking Business Intelligence Engineer internship to leverage analytical capabilities while contributing to data-driven decision-making and organizational growth.
Education
University of Arizona, Eller College of Management
January 2024 – May 2027Tucson, Arizona
- Bachelor of Science in Business Administration — Majors in Management Information Systems & Business Analytics
- GPA: 4.0
- Honors: Eller Grant, Dean’s List with Distinction
Work & Leadership Experience
Technical Consultant
March 2025 – PresentUniversity of Arizona — Tucson, Arizona
- Provided in-person and remote technical support to students, faculty, and staff across academic and enterprise systems; troubleshot hardware, software, and network issues in a high-volume environment.
- Support classroom support technology operations, resolving live instructional disruptions and maintaining system uptime across lecture halls and learning spaces.
- Install and configure Crestron & Extron control systems, including touch panels, control processors, occupancy sensors, PoE devices, and relay-based integrations.
- Lead and train new hires on troubleshooting workflows, ticket documentation standards, and customer service best practices.
- Developed ServiceNow dashboards by cleaning and restructuring legacy data during a departmental merger, improving data accuracy and team visibility.
Youth Football Coach
June 2018 – June 2021Wilsonville High School — Wilsonville, Oregon
- Mentored a group of diverse young athletes, helping aid their athletic and personal development.
- Managed practice schedules, drills, and game strategies, ensuring efficient use of time and resources.
- Led fundraising efforts for the youth football program, securing sponsorships within the local community.
Technical Skills
Data Engineering
SQL (complex joins, stored procedures), ETL pipeline design, data modeling
Analytics Tools
Tableau (calculated fields, parameters), Python (pandas, numpy, scikit-learn), R (tidyverse, ggplot2)
Statistical Analysis
Regression modeling, A/B testing, hypothesis testing, time series analysis
Business Intelligence
Dashboard development, KPI tracking, data visualization
Cloud & Database
AWS, MySQL, PostgreSQL, database optimization, data warehousing
Technical Projects
SQL
R
Python
Excel
Visio